1.978.662.2041 info@northeast-tech.com

Our IT Services plans provide complete support coverage to maintain, monitor, and administer your network 24 hours a day, 7 days a week, 365 days a year, for a fixed monthly fee.

Our Fixed Fee Managed Services plans include the following:

  • 24/7 continuous monitoring of every aspect of your network, including connectivity, performance and predictive failures, event logs, patches, system changes, system replacement and warranty tracking, APC UPS, firewall availability and performance and antivirus
  • Automatic alerts to our IT support team when any potential issue affecting your organization’s productivity is detected
  • 24x7x365 on-call availability
  • No extra charge for handling emergencies that affect the entire organization
  • A responsive Help Desk accessible via email, telephone, and the Web
  • Skilled and certified engineers who can manage every aspect of your network – from desktops and servers to firewalls and connectivity
  • A dedicated IT Purchaser who can track software licenses and subscription renewals
  • Periodic CIO visits to review any and all gating issues and make appropriate recommendations
  • Enhanced reporting that outlines the overall health and performance of your network
  • Full documentation of your network, including network diagrams, software licenses, inventory, and procedures